Shipping policy

Shipping within India

We offer free standard shipping on all orders delivered within India, with no minimum order value. Delivery is subject to courier serviceability at your address.

Dispatch and delivery

Our first collection is being prepared for launch. Confirmed dispatch and delivery estimates will be published before live orders open. We do not currently promise a fixed dispatch or delivery date.

Once dispatched, your shipment tracking details will be shared through your order updates. Delivery timing depends on your location, courier availability and transit conditions. Please provide a complete address and a reachable contact number at checkout.

If a delivery address cannot be served or an order is delayed, we will contact you about the next steps. This does not limit any remedy available under applicable consumer law.

Damaged, defective or wrong items

Report an issue within 3 calendar days of delivery using our replacement request page or email eira49080@gmail.com. EIRAS pays reverse-pickup and replacement-delivery shipping for approved damaged, defective or wrong-item claims. See our replacement policy for review, packing and collection details. Do not send an item back without our instructions.

Shipping support

Email eira49080@gmail.com with your order number and shipping question. Never send payment passwords, card details or sign-in codes.